COVID-19 may have moved many of our regular chats online, but as soon as local restrictions allow, our asset management teams prefer going to our properties to catch-up with customers, partners and brokers face to face.

Like how our Portuguese asset management team recently caught up with local brokers at our Palmela 6 facility in Lisbon. Palmela 6 is one of the largest class A distribution centres on Lisbon’s south bank, with a total footprint of 46,000 sqm.

André Machado, the Senior Asset Manager who led the event, believes catching-up with brokers on gatherings like this is at the core of successful partnership. “We stayed in touch with our brokers throughout lockdown, but when restrictions eased and site visits were permitted again, meeting in person was great. Often it’s the small things that come up in conversation that help us deliver the best possible experience to our customers”.

The Portuguese team hope that visits to our Palmela 6 customers and others will return to pre-pandemic levels over the coming year, helping to stay connected with their needs as well as those of future customers. “Meeting the local broker’s community on site helps us create the best space and solutions for our customers, whether that’s energy-efficient operation, flexible space or accommodating specific equipment. That information also helps us better understand how we and our partners can support future occupiers.” explained André.

Even better is knowing that customers and their workforce value our visits too. In the morning before the broker’s event, we gave away 100 reusable lunchboxes and coffee to the employees at the logistics park, as way to say thank you and welcome back.

To find out more about available units at Palmela 6, visit: